Workforce Management

Elevate Your Field Operations

Quickroll Workforce and Mobility Framework, we’ve reimagined service orders, scheduling, and technician assignments, all backed by an intelligent bpmn engine and cutting-edge analytics.

Empowering Workforce Efficiency in the Digital Age

Dive into a transformative experience where automation, collaboration, and engagement seamlessly blend, redefining your traditional workforce management.

QuickRoll offers an unparalleled view of your field operations. With advanced mobile integration and dynamic reporting, it identifies and leverages the best resources for each job. The outcome? Faster, more efficient resolutions and ecstatic customers.

Quickroll interface showing a work order schedule for dispatchers and field engineers with tasks and meetings.

Key Benefits of adapting the Field Force Management

Integrating Field Force Management with a broader IT strategy often presents complexities. Our goal? Simplify. Key benefits achieved by implementing Field Force Management are:

  • Streamlined Field Communication
  • Automation & Decision-making Excellence
  • Use of AI to automate the whole process which ultimately saves efforts and cost.
  • Optimized Resource Management: Smart resource planning and inventory allocation
  • Track real-time location and workload of field engineers and collaborate with state of the art mobile application.
  • Swift Ticket Resolutions: Reduce ticket lifecycle with superior mobility features.
  • Heightened Efficiency & Customer Delight: Experience an uptick in both operational efficiency and client satisfaction.

Key Features that Make the Difference

  • Advanced Ticketing System: From creation to resolution – manage tickets with unparalleled ease.
  • Smart Scheduling: Auto or manual – choose your scheduling mode. Adapt in real-time with re-routing.
  • Universal CRM Integration: Perfectly integrates with your existing systems.
  • Geo-Insights Mobile App: Monitor ticket status and personnel location with granular precision.
  • Predictive Analysis: Proactive insights ensuring you’re always a step ahead.
  • Knowledge-Powered Resolutions: Equip your Field Engineers with past insights for faster issue resolutions.
  • Field Engineer collaborations across teams
  • AI enabled knowledge base which suggest possible resolution of similar issues from past similar incidents.